Insurance and Safety Standards at Storage Coombe
Storage Coombe is committed to delivering insured, secure, and professionally managed removal and storage services. We understand that you are trusting us with valuable possessions, and our approach to insurance and safety is designed to protect you, your property, and our team at every stage of the move.
Comprehensive Insurance for Your Move
When you choose Storage Coombe, you benefit from a fully insured removal service. Our insurance arrangements are in place to give you confidence that your belongings are protected while in our care, whether they are being packed, loaded, transported, unloaded, or placed into storage.
Our cover is structured to support both household and business customers. Before your move, we explain the types of protection available and what is covered during transit and storage. We also outline any exclusions and the importance of accurately declaring the value of your goods so that your level of cover matches your needs.
We encourage customers to discuss any special items that may require particular handling or higher levels of cover. By planning this in advance, we can ensure that your move is properly protected from the outset.
Public Liability Insurance for Your Peace of Mind
Public liability insurance is a key part of our safety commitment. Storage Coombe holds public liability insurance to help protect you and the public in the unlikely event that damage or injury occurs in connection with our work. This includes incidents that might happen in your home, at your business premises, in shared areas such as corridors or car parks, or at our own facilities.
This cover is especially important for customers with complex moves, such as office relocations, multi-storey properties, or sites with shared access. Knowing that Storage Coombe maintains appropriate public liability insurance helps to minimise risk and provides reassurance that we take our legal and safety responsibilities seriously.
Professional Staff Training and Competence
The quality and safety of every removal depend on the people carrying it out. At Storage Coombe, our teams receive in depth training in safe lifting, loading, and handling techniques, as well as the correct use of equipment such as trolleys, dollies, straps, and ramps. This training reduces the risk of injury and damage, and ensures that your belongings are moved efficiently and securely.
New staff members are supervised by experienced colleagues and only take on more complex tasks when they have demonstrated the required skills and knowledge. Ongoing training sessions are held to refresh safe working practices, highlight changes in regulations, and share lessons learned from previous moves.
Our training also covers customer service, communication on site, and how to work respectfully in your home or workplace. This combination of practical skills and professional conduct helps us deliver a safe, smooth, and organised moving experience.
Personal Protective Equipment and Safe Working Practices
Personal protective equipment is a fundamental part of our on site safety procedures. Depending on the nature of the job and the environment, Storage Coombe staff may use items such as safety footwear, gloves, high visibility clothing, and back support where appropriate. This helps to prevent accidents, protect against minor injuries, and maintain consistent safety standards across all moves.
Our commitment to PPE goes hand in hand with careful planning and sensible working methods. We promote the use of team lifting for heavy or awkward items, ensure walkways and loading areas are kept clear, and take extra care in confined or shared spaces. Where there are specific hazards, such as uneven ground, narrow staircases, or low headroom, our teams follow defined procedures to manage these risks.
By combining PPE with well established safe systems of work, we protect both our staff and your property during each stage of the removal process.
Structured Risk Assessment Process
Every move carried out by Storage Coombe is supported by a structured risk assessment process. This starts before your moving day, when we gather details about your property, access points, parking arrangements, and any unusual items or special requirements. For more complex moves, we may carry out a pre move visit to assess the site in person.
On the day of the move, the team leader reviews the plan and checks for any new or changing risks, such as weather conditions, obstructions, or additional items that need to be moved. Potential hazards are identified and practical control measures are put in place. These might include adjusting the route used to carry goods, using additional staff for heavy items, or protecting floors and doorways.
Risk assessment is an ongoing activity throughout the job. Our staff are trained to report and respond to any new issues that arise as they work. By treating safety as a continuous process rather than a one off task, we reduce the likelihood of accidents and keep your belongings better protected.
Our Commitment to Safe, Insured Removals
Insurance, public liability cover, trained staff, PPE, and methodical risk assessment all play a vital role in how Storage Coombe operates. Together, they form a comprehensive safety framework that supports every customer and every move, from small domestic collections to large commercial relocations.
By choosing Storage Coombe, you are choosing a removal and storage provider that prioritises protection, professionalism, and careful planning. Our goal is to move and store your possessions securely, efficiently, and with the assurance that robust insurance and safety measures are in place at every step.
